Once the returned goods have been received at our warehouse and their condition has been checked, FastKrono will accept the return and will proceed to process the corresponding exchange or refund.
- A. If you paid for your order by credit card, the refund will be returned to the same credit card account.
- B. If you paid for your order by Paypal, the amount will be refunded to your Paypal account.
- C. If you paid for you order C.O.D. or by bank transfer, you will be asked to provide us with a bank account number so that we can process the refund.
The amount will be refunded to your account within a period of 20 days, which will be calculated from the date the returned goods were received at our warehouse. Bear in mind that if you paid by credit card, the refund will probably not be shown on your bank invoice until it is updated, the following month.
Note. Under any circustance FastKrono will accept returns with unpaid postage.